The UK retail industry is operated by a large and dynamic workforce, and it serves the entire population. Retailers can support employee and public behavioural change by providing climate information, and products and services that help people to live low-carbon lifestyles. A circular economy, healthy diets, and sustainable transport are all needed for the transition to net zero.
Milestones
2025
- Employee engagement programmes on climate.
- Driving down textile and food waste in customers’ homes.
- Increasing proportion of plant-based food sales.
- Support customers to choose energy efficient and responsibly sourced products.
2030
- Reduce virgin material consumption by customers.
- Providing product climate information to customers.
- Access to EV charging points at all stores.
2035
- Widespread retailing of circular products and packaging
2040
- Widespread retailing of net zero products.
Action
The products customers choose, how they use them, and what they do with them when they are no longer needed, all have a fundamental impact on the carbon footprint of every customer and the retail industry overall. Retailers can play a central role in helping consumers make the transition to lower-carbon lifestyles, such as by ensuring adequate climate-related product information at the point of sale, promoting a variety of plant-based products, and enabling proper waste disposal practices.
Watch these webinars
Changing Consumer Behaviour with The Co-operative Group and Currys
Moving Consumers to Sustainable Choices with OC&C Strategy Consultants
Fashion Sustainability focused on consumer behaviour and returns, with Roland Berger
Sustainable Design in Action with Ocado Retail, Berry Global and Ellen MacArthur Foundation
Read these resources
Helping Customers Live Low-Carbon Lifestyles: A Practical Guide for Retailers by PwC
Moving Consumers to Sustainable Choices by OC&C Strategy Consultants
Employees
The retail industry employs over 3 million people in the UK, with every employee having an individual impact on carbon reduction both at home and in the business.
Read our resources
Guide to energy efficiency for employees by the Energy Saving Trust
Lifestyles Content
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