The UK retail industry is operated by a large and dynamic workforce, and it serves the entire population. Retailers can support employee and public behavioural change by providing climate information, and products and services that help people to live low-carbon lifestyles. A circular economy, healthy diets, and sustainable transport are all needed for the transition to net zero.

Milestones

2025

  • Employee engagement programmes on climate.
  • Driving down textile and food waste in customers’ homes.
  • Increasing proportion of plant-based food sales.
  • Support customers to choose energy efficient and responsibly sourced products.

2030

  • Reduce virgin material consumption by customers.
  • Providing product climate information to customers.
  • Access to EV charging points at all stores.

2035

  • Widespread retailing of circular products and packaging

2040

  • Widespread retailing of net zero products.
Consumers 

Action

The products customers choose, how they use them, and what they do with them when they are no longer needed, all have a fundamental impact on the carbon footprint of every customer and the retail industry overall. Retailers can play a central role in helping consumers make the transition to lower-carbon lifestyles, such as by ensuring adequate climate-related product information at the point of sale, promoting a variety of plant-based products, and enabling proper waste disposal practices.

Employees

The retail industry employs over 3 million people in the UK, with every employee having an individual impact on carbon reduction both at home and in the business.

Read our resources

Guide to energy efficiency for employees by the Energy Saving Trust

Lifestyles Content

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Member benefits

Become a member, join a community

Our communities are exclusively for our members. Joining is easier and cheaper than you might think. We have 3 types of membership: Retailer, Associate and Trade Association.