Transformation is vital to future success but a big issue for leaders, who often admit they are not fully prepared.
Digital transformation is challenging because real transformation is much more than implementing a new technology or selling across new retail channels. In today’s environment it touches every aspect of the customer experience, a retailers business model and requires reinventing culture and the underlying infrastructure to build the agility needed to manage continual change and innovation.
The BRC offers leadership development programmes to help leaders navigate change and is working with our members to help you understand and anticipate how technology is impacting customers, shifting shopping trends, business models and practices and the regulatory environment which is often slow to keep pace or can lead to unintended consequences.
Staying on top of developments as well as navigating significant operational and reputational risks is part of business as usual for retail leaders today.
Digital Transformation Content
ESG and access to capital: the mid-market needs to stay alert
Unified commerce is the path to growth for UK retailers
NCSC publishes July small business newsletter
The empowered consumer: the key to deeper consumer relationships
Maximising data value strategies for effective data management
Instore payment resilience
Facial Recognition Technology Update
CEO roundtable on technology and innovation | Summary
Empowering Retail Leaders in the Digital Era
Lawful use of cctv including facial recognition - considerations & tests
BSI 2024 Supply chain risks and opportunities report
PSTI Rules on Consumer Connected Products now in force (1)
BRC Cyber Resilience Forum
HMT roundtable on National Payments Vision
Retail Relief: Say Goodbye to Enterprise Pain Points
BRC responds to Consultation on digital age ID for alcohol sales
Finance Showcase event write up
Securing Retail: BSI's Tailored Cybersecurity Solutions
Meeting with HMT to discuss future of payments
CEO Call: Review of Peak Period with Google
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