Transformation is vital to future success but a big issue for leaders, who often admit they are not fully prepared.

Digital transformation is challenging because real transformation is much more than implementing a new technology or selling across new retail channels. In today’s environment it touches every aspect of the customer experience, a retailers business model and requires reinventing culture and the underlying infrastructure to build the agility needed to manage continual change and innovation.

The BRC offers leadership development programmes to help leaders navigate change and is working with our members to help you understand and anticipate how technology is impacting customers, shifting shopping trends, business models and practices and the regulatory environment which is often slow to keep pace or can lead to unintended consequences.

Staying on top of developments as well as navigating significant operational and reputational risks is part of business as usual for retail leaders today. 

Digital Transformation Content

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Associate Insight

ESG and access to capital: the mid-market needs to stay alert

19 Aug 2024
Associate Insight

Unified commerce is the path to growth for UK retailers

15 Aug 2024
Member Access
Briefing

NCSC publishes July small business newsletter

17 Jul 2024
Associate Insight

The empowered consumer: the key to deeper consumer relationships

12 Jul 2024
Webinar

Maximising data value strategies for effective data management

03 Jul 2024
Member Access
Article

Instore payment resilience

18 Jun 2024
Member Access
Article

Facial Recognition Technology Update

17 Jun 2024
Member Access
Article

CEO roundtable on technology and innovation | Summary

31 May 2024
Associate Insight

Empowering Retail Leaders in the Digital Era

24 May 2024
Member Access
Briefing
Briefing

Lawful use of cctv including facial recognition - considerations & tests

21 May 2024
Article

BSI 2024 Supply chain risks and opportunities report

09 May 2024
Member Access
Briefing

PSTI Rules on Consumer Connected Products now in force (1)

02 May 2024
Webinar

BRC Cyber Resilience Forum

01 May 2024
Member Access
Article

HMT roundtable on National Payments Vision

22 Apr 2024
Associate Insight

Retail Relief: Say Goodbye to Enterprise Pain Points

03 Apr 2024
Member Access
Consultation

BRC responds to Consultation on digital age ID for alcohol sales

28 Mar 2024
Member Access
Article

Finance Showcase event write up

11 Mar 2024
Associate Insight

Securing Retail: BSI's Tailored Cybersecurity Solutions

07 Mar 2024
Member Access
Article

Meeting with HMT to discuss future of payments

01 Mar 2024
Member Access
Briefing

CEO Call: Review of Peak Period with Google

23 Feb 2024
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