The regulatory, economic and geopolitical environment continues to shift.
And how people shop continues to evolve across different retail channels: shops, online and through social media networks and platforms.
In anticipation and response, retailers continue to invest in new technologies transforming customer experiences, businesses models and optimising business processes.
While the industry is highly competitive and fast moving, often consumer regulation is slow, inappropriate in its response, poorly designed or its enforcement by regulators ineffective, or inadequate.
We work to ensure retail remains competitive and government policy is competitive and pro-growth. The fiscal landscape and taxes, as well as a high cost of doing business, weigh on the investment retailers want to make which impacts economic growth. We frequently see input cost inflation and a burden from public policy costs and uncoordinated treatment of the industry by policy makers and regulators.
Competitiveness
Helping you understand the external environment and shape the regulatory balance between privacy, innovation, enforcement of consumer and other policies for competitive market for consumers
Digital Transformation
Working with you to go further, faster to maximise opportunities of digital transformation, while mitigating risks
Investment
Influencing government thinking to create the right environment to enable you to invest in communities, technology and people
Growth Content


BRC Summer School 2025

CEO Call Notes | Matt Coode, OC&C | 12 February 2025

Consumers feeling the January blues

BRC 2024 Insight Round-up Briefing

BRC shares non-fiscal measures to promote investment with Chancellor

FMD in Germany Briefing & Advice for Members

Test Customer Article - trying to ungate it

Footfall holds up in August despite riot disruption

Cash Industry Environmental Charter – Customer Presentation Guide

Campaigns Report - August 2024

Shop prices in deflation for first time in almost three years

National Planning Policy Framework Consultation

CEO Call: The outlook for fashion retail, with OC&C

ESG and access to capital: the mid-market needs to stay alert

Stronger sales when the sun shines

Unified commerce is the path to growth for UK retailers

Rising inflation means rising business rates threat

Civil Unrest Information August 7

WRC: Wales’ First Minister must unlock new economic era
