Our purpose is to make a positive difference to retail, its customers and communities, today and in the future.

We strive to achieve this by influencing change and delivering member value through our communities and networks.

The industry is diverse, dynamic and includes retail brands, brand manufacturers who sell direct to consumers, and covers many innovative business models, from in-store and digital to rental, repair and re-use.

We care about growth, investment and innovation, a thriving workforce and reducing the industry’s environmental impact.

As the voice of the industry, we use our expertise to influence government policy, develop exceptional retail leaders and provide insight and market intelligence through our communities and networks. Our work helps retailers trade competitively, ethically, legally, safely and sustainably.

Real Stories, Real Success

What Our Members Say

  • Leanne Cahill

    The BRC provides me and my team with vital support. Information, developments and emerging topics of vast breadth and depth are reviewed and summarised in easily digestible chunks, enabling us to cut straight to strategy and action. Thank you for doing what you do!

    Leanne CahillCEO
  • Sarah Boyd

    A great resource to have access to other retailers that are facing many of the same challenges as us.

    Sarah BoydManaging Director
  • Nick Wilkinson

    The BRC allows a fiercely competitive sector to come together on some of the most important issues of the day. When it focuses on the long term topics that require well considered political and legal change it is at its most effective.

    Nick WilkinsonCEO
  • Peter Wood

    A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.

    Peter WoodCEO
  • Giles Hurley

    The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.

    Giles HurleyCEO, UK & Ireland
  • Helen Connolly

    A great partnership, adding substantial value to many functions of the business, especially the ESG and People team.

    Helen ConnollyCEO
  • Nick Orrin

    A very effective business network that provides insight and coordinates industry opinion.

    Nick OrrinCEO