This ebook is provided by BRC Associate Member Thales.
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Retailers upgrade their technology infrastructure to compete and deliver better value to consumers
Technological innovation is changing the face of retail, from omni-channel and e-commerce to hyperpersonalization and automation. Retailers face a competitive landscape where innovation is key.
Supply and fulfillment management
Optimize supply chain by acting on insights quickly, increasing efficiency, and lowering cost.
Hyper-personalization
Provide the fulfilling, convenient, and secure personalized service that consumers expect.
Merchandizing and cost optimization
Understand demand better, respond to trends faster, and increase sales, satisfaction and retention.
Omni-channel experience
Deliver a seamless and secure shipping experience through mobile, self-service, or any other channels consumers use to shop.
Hybrid workforce
Enable a hybrid workforce with employees that can provide customer service, operational, and technical support from anywhere.
Analytics and intelligence
Analyze consumer data in big data repositories and leverage artificial intelligence (AI) to power better decision making.