Moderation Guide for Webinars
Introduction
· Welcome attendees to the webinar and say the title
· Remind attendees that their cameras and microphones are off
· Encourage attendees to put their questions in the questions tab below
· Remind attendees that after the webinar they will be redirected to a quick survey on their event experience, and then they will receive the on-demand link and additional resources, so encourage them to stay on until the end
· Give some background to the event topic, 2-3 sentences about why we’re speaking about it
· Introduce the speakers and their job title, before handing over to the first speaker
During the webinar
· Turning your camera off is fine
· Come up with some questions of your own from the session so that when the Q&A kicks off, you already have 1-2 to pose to the speakers as questions come in
Q&A
· Camera and microphone back on
· Thank the speakers for their insightful session, and remind attendees that the question tab is on the bottom right of the screen, where they can pose their questions to the speakers
· Ask your first 1-2 questions you came up with
· As questions come in, pose them to the speakers and moderate the Q&A
o To bear in mind: If questions are set to private, let attendees know they will only be able to see their own questions, so if they’d like them to be anonymous, please say so in the question.
Close
· Let attendees know that if their question went unanswered, the speakers will reach out to them privately to give them a response – and that if they have any questions after the session, they can find the contact details for the partner in the post-event email
· Thank the speakers once again for their time and insight
· Remind attendees that they will be redirected to a post-event survey, and that they will receive the on-demand link and any further resources in their post-event email
· Wish everyone a nice day!