This event is exclusive to BRC Retail Members and by invitation only.
This BRC Retail Fraud Community Event will bring together senior retail leaders, Government, law enforcement, CIFAS, banks and fraud-prevention stakeholders to explore the growing impact of retail fraud and the practical action needed to improve prevention, reporting and disruption.
With a focus on the proposed Dedicated Retail Fraud Unit, the event will give members the opportunity to hear from key decision-makers, share operational challenges, and help shape the next phase of industry collaboration ahead of 2027.
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KEY TAKEAWAYS
- Understand the current retail fraud landscape and why it requires greater senior-level attention.
- Hear updates from Government, law enforcement and key sector stakeholders on fraud strategy and enforcement priorities.
- Explore how the proposed Dedicated Retail Fraud Unit could support more effective reporting, intelligence sharing and active disruption.
- Share retailer perspectives on the practical barriers, data needs and operational support required.
- Identify next steps for member engagement, including potential data pilots, working groups and future collaboration.
Speakers
This event will include selected Government, policing, banking and fraud-prevention stakeholders who can help shape a practical, joined-up response for the sector.
Confirmed Speakers from - BRC, Home Office (Lord Hanson OBE Minister of State for the Home Office) Centre for Cybercrime and Economic Crime, Cifas, City of London Police, River Island.
Meet the Speakers

Lord Hanson of Flint OBE
Minister of State for the Home Office
Lord Hanson of Flint OBE was appointed Minister of State for the Home Office on 9 July 2024. He has previously served as the MP for Delyn from 1992 to 2019. Lord Hanson held a number of different positions whilst serving as an MP. He was a member of the Welsh Affairs Select Committee from 1992 until he joined the Public Accounts Committee in 1996. He became the Parliamentary Private Secretary (PPS) to the Chief Secretary to the Treasury in 1997 and became Assistant Government Whip in 1998. He was promoted in 1999 on his appointment as the Parliamentary Under-Secretary of State at the Wales Office. Following the 2001 general election he became the PPS to Prime Minister Tony Blair.
Lord Hanson served as Minister of State at the Northern Ireland Office from the 2005 election until May 2007. He was Minister of State at the Ministry of Justice from May 2007 until June 2009. On 21 February 2007 he was appointed to the Privy Council. He was also Minister of State for Security, Counter-Terrorism, Crime and Policing at the Home Office from 8 June 2009 until the 2010 general election.
As Minister of State at the Home Office, Lord Hanson’s responsibilities are fraud policy, finance, corporate and delivery, science and technology, Overseas Territories, Union Devolution, all Home Office business across the missions in the Lords and public appointments, sponsorship and inquiries.
Mark Button
Professor and Director of the Centre for Cybercrime and Economic Crime
Mark Button is Professor and Director of the Centre for Cybercrime and Economic Crime at the University of Portsmouth. His research focuses on counter-fraud, cyber fraud, computer misuse, fraud measurement and the experiences of victims. He has conducted research for organisations including the Home Office, Cifas, the National Fraud Authority and the Sentencing Council, bringing extensive expertise in fraud prevention and the wider response to economic crime.

Grant Shipway
Senior Operational Risk Manager, River Island
Grant is the Senior Operational Risk Manager at River Island one of the UK's leading high street fashion retailers. Grant has a remit encompassing risk and fraud as well as RFID and analytics. He has career expertise across financial services (insurance and banking) and retail with global experience leading international fraud and risk operations from a people and process perspective and merging both elements into a successful fraud and risk prevention strategy whilst always advocating for the genuine customer.

Chris Owen
Policy Adviser - Finance
Chris manages the BRC’s Finance Community and has recently joined the organisation after working in public policy roles for a range of companies and organisations, including TikTok, Which? and Ofcom. He has extensive knowledge of current digital policy matters and online advertising regulations and has extensive experience in engaging with government and regulators, advocating for better consumer outcomes in markets and in shaping legislation.
Agenda
- 12.00 - 12.45 Networking lunch and arrival
- 12.45 - 13.00 Welcome and introduction — BRC
- 13.00 - 13.30 Government perspective on fraud strategy
Lord Hanson OBE, Home Office - 13.30 - 14.15 Retail leadership perspective
Moderated retailer panel - 14.15 - 14.45 Fraud detection and prevention perspective - Joint Q&A
- 14.45 - 15.00 Refreshment break
- 15.00 - 15.30 Retail experience and current gaps
Roundtable discussion - 15.30 - 16.00 Cross-sector reflections and industry initiatives
Stakeholder updates and discussion - 16.00 - 16.30 Fraud prevention and proof-of-concept discussion
Update and discussion - 16.30 - 16.45 Building the practical response
Final roundtable discussion - 16.45 - 17.00 Closing Remarks, BRC
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