A Retail Master looks for opportunities.

Don’t fall into a rut.


A good leader will oversee a team using outdated industry information and run-of-the-mill strategies. A Master Leader finds opportunities to grow with the current retail landscape and continues to bring new value to their team.


Join over 280 Retail Masters’ graduates as they enter the future of retail. Become a Master Leader.

Why Become a Retail Master?

Prepare your organisation for the future by attending the BRC Retail Masters where you will learn about the latest trends and leadership strategies from top Retail experts, thought provoking content to prepare you for the changing spectrum of the industry.

  • Direct access to expert guests and speakers to discuss leadership trends and retail strategies
  • Interactive, immersive discussions to broaden your thinking, participate in debates and activities to develop your horizons within an intimate setting
  • Multiple opportunities to network with likeminded peers and industry experts
  • Collate insights from the week and apply your strategic decision making skills to a real life case study

Speakers for 2025:

This Year we will be joined by:

  • Dr Alex Connock |  Senior Fellow, Saïd Business School
  • Ben Fletcher | CFO, The Very Group
  • Emma Cusdin | Director, Global Butterflies
  • Matt Coode | Partner, OC&C 
  • James Baigent | Senior Client Lead, Google

The details:

When: 10th to 13th March 2025

Where: The Form Rooms, Covent Garden, London

Pricing: Members Early Bird - £3,395 | Non-Members Early Bird £3,595

*Early Bird discounts end 31st December 2024

** The cost includes lunch and refreshments across the 4 days but excludes accommodation, it is highly recommended to book this locally


Who should attend?

If you are looking to develop yourself or your Senior Leadership team then this is the course to invest in, help your Exec team (or those on the path to this level) take the opportunity to pause, reflect and gain an external perspective of the industry, enabling them to return to the organisation with renewed confidence, information and strategies to prepare for the future as a Leader.

Previous delegates have attended from All Saints, B&Q, Primark, Google, Central England Co-Op, Wickes, The Body Shop, Interflora, Pets at Home, Homebase and many more.

To find out further information and to see the line up of previous speakers, take a look at the website or get in touch with the team to explore whether the course is right for you or your business.

Don't just take our word for it...

  • Lucy Hall

    So many people in this industry share the same fears and concerns around not being good enough or lacking confidence in their role. This programme enables you in a safe space to be curious, ask those questions and stretch your own lens. I have discussed topics and areas I would never typically venture and its been invaluable

    Lucy HallDistrict Manager - London Flagship, Mainline, Concession
  • Daniel Morley

    The programme will push you out of your comfort zone, challenge you with long days, and immerse you in more learning than you’ve likely experienced in four days. But you’ll come out standing taller and stronger than before! Highly recommended—I was initially hesitant about attending, but I ended up grateful to my employer for the investment.

    Daniel MorleyHead of Retail & Attractions - Lake District Estates
  • Clear your mind and be open to anything. Be brave and push yourself to be involved and share your own experience. Enjoy everyday and do not be fearful of the project, it is a safe environment with a huge support network. 

    Hayri VolkanGeneral Retail Manager
  • The Masters program at BRC allowed me to see a much wider scope of issues faced by retail in current world, but is also allowed me to see what the future may hold in terms of business impact and more importantly how to be prepared for it. It allowed me to broaden my knowledge on topics that were not very well known to that may be a future of Retail in the coming years.  I very much enjoyed the group work with other retailers and networking opportunity.

    Ewa TurowskaHead of Retail UK/EU