Technology Community
Tech and data innovation, cyber-security and regulation
Leveraging digital technology across the retail supply chains and exploring cybersecurity and data solutions.
Technology – and, in today’s world, digital technology – touches every part of the retail supply chain – from procurement and buying, pricing and assortment, store planning and customer experience. It supports colleagues across all members to deliver for their customers and provide innovative customer experiences. The technology community covers many topics –from cyber security, to the use cases and solutions offered by hardware and software vendors in areas such as data, analytics, and other providers.
Objectives
Working with National Cyber Security Centre to ensure members updated on latest cyber threats to retail.
Promoting briefings and discussion by external experts on AI and its broader regulatory compliance implications.
Providing safe space for members to discuss cyber related business resilience and continuity.
Members
The following key roles and the teams that report into them:
IT Directors
Heads of Cyber Security
Chief Information Security Officers
Chief Information Officers
Chief Digital Officer
Chief Innovation Officer
Associate Members
Latest Content
EventLearning ProgrammeBRC Summer School 2025
10 June 2025Ashridge House, Berkhamsted
EventWebinarLeading in the Industry: Seeing a Bigger Picture with the Learning Team
12 March 2025Online
EventLearning ProgrammeBRC Retail Masters 2025
10 March 2025The Form Rooms, Covent Garden
EventMasterclassLearning ProgrammeSustainability Masterclass: Developing and delivering your strategy
12 February 2025The Form Rooms
EventLeading People: A People-Centric Approach with the Learning Team
12 February 2025Online
Associate InsightAI for Merchandising: Applications, Implementation, and Benefits
17 Jan 2025
Associate InsightNavigating the UK’s DMCC: How can firms prepare?
06 Jan 2025- Member AccessArticle
Regulatory Watchouts for 2025
02 Jan 2025 - Member AccessBriefing
Data Use Bill - Retail and data portability - brief note
11 Dec 2024 
Associate InsightCompliance and customer experience: How retailers can differentiate via the Contact Centre
09 Dec 2024
What our members say
The BRC allows a fiercely competitive sector to come together on some of the most important issues of the day. When it focuses on the long term topics that require well considered political and legal change it is at its most effective.
The BRC is invaluable in bringing retailers together to discuss crucial topics and then lobby the retailer message to government on our behalf. The BRC’s media presence and focus on promoting the interests of retailers allows us to align on issues impacting the sector.
A very effective business network that provides insight and coordinates industry opinion.
The BRC continues to do an excellent job of supporting the retail sector and its individual members on a wide variety of issues.
Adds a lot to our business, great sounding board, very well connected and able to influence.
A positive and considered voice for our industry, useful learning/ business-focused communities that help our team in their roles, and data insights that help us benchmark our performance.
Community Manager
Graham Wynn
Assistant Director for Consumer, E-Commerce and Regulatory Affairs | BRC
Graham joined the BRC in 2001 and has built up an extensive network in departments and agencies which he can call on for information, advice and to make submissions on policy proposals. He was Chairman of the EuroCommerce Internal Market and Consumer Affairs Committee for 10 years, having first lobbied in the EU in 1979. Prior to the BRC he worked on BBC local radio; was Secretary General of an international political organisation; and Head of Policy and the Shadow Cabinet Secretariat of the Liberal Party of Australia.
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