Exploring retail crime, violence and abuse

The challenge around retail crime

  • Last year, there were over 5.5 million detected incidents of theft, costing retailers over £400m
  • Incidents of violence or abuse against retail workers were the second highest on record, at over 1,600 daily
  • Retails have spent over £5.5bn on crime prevention over the last five years
  • 50% of retailers rate the police's response positively - there is more work to be done

Key focus areas for the Operations Community

1

Tackling violence and abuse against retail workers

2

Highlighting anti-social behaviour affecting stores and high streets

3

Combating shop theft, including prolific offenders and organised retail crime

4

Encouraging crime reporting and police engagement

5

Exploring new technologies affecting retail crime, such as facial recognition

The BRC’s role  

  • Providing a forum for members to share insight, experiences and best practice
  • Representing member interests with government departments and key stakeholders
  • Tracking crime trends, costs and police responses through the annual BRC Crime Report
  • Using these trends and statistics to advocate for greater protections for retail staff from the government

 

Future priorities

  • Shaping a consistent police response to retail crime that satisfies retailers
  • Improving criminal justice outcomes, ensuring crimes lead to convictions
  • Encouraging retailers to come together to play a key role in the prevention of crime, violence and theft