Aiming for higher-skilled, better-paid roles.

As new technology, changing consumer behaviour and intense competition continue to transform retail,we estimate there could be up to 900,000 fewer jobs by 2025. Our ‘Better Jobs’ vision sets out the future retail workplace which will see jobs in retail become higher skilled, more productive and better paid.

Through the HR Community, members can help drive and benefit from this vision.

For examples of recent policy wins on behalf of members from this and other communities, check out our Member Value Statement.

View HR Community Hub
HR Community

Objectives

1

Influencing key aspects of the Employment Rights Bill, to maximise employment opportunities, investment, and growth.

2

Shaping the forward agenda for Skills England, ensuring Apprenticeship Levy reform is fit for purpose and skills gaps are addressed.

3

Supporting members with the evolution of jobs in retail, with a higher skilled workforce.

4

Delivering the objectives of the D&I Charter, to ensure retail is a forward-thinking, inclusive industry where everyone has an opportunity to thrive.

HR Community

Functions

The following key roles and the teams that report into them:

HR Directors

HR Managers

HR Specialists - L&D/Talent/Pay & Reward/Employee Relations 

Associate Members

HR

Community Manager

  • Luiza Paludo Gomes

    Policy Advisor - HR | BRC

    Luiza manages the HR community. She has over 6 years of experience working in other trade bodies. Prior to the BRC, she worked at the Recruitment and Employment Confederation and UKHospitality, leading on labour and skills shortages, immigration and food and safety policies. Luiza is an overseas qualified lawyer and worked as a civil litigator in Brazil before relocating to the UK.

Don't just take our word for it...

What our members say

  • I am chair of the HR Directors meeting and find it so beneficial to have all the fantastic content the BRC provide. In an ever changing landscape including from an employment perspective. It is also helpful to hear from my peers how they are tackling key issues, best practice and what is on their mind.

    Amanda CoxChief People Officer and Executive Stores Director
  • I have found the BRC HR Community extremely valuable since starting in my role. The range of offerings provided to us, from networking, to making bold D&I commitments as a sector, to providing real time advice about government policy, is incredibly helpful when navigating the challenging dynamics of being a large employer in the retail/hospitality space. The fact they truly understand and listen to our needs sets them apart.

    Ed EvansChief People Officer
  • The BRC HR community has proved really valuable not only for myself but also the wider HR team. A special highlight are a range of online and in person events where you can easily connect with fellow professionals across the retail industry and share views and learnings on all areas of your work. Colleagues in other companies are often happy to continue conversations afterwards and the BRC are really helpful in facilitating these connections and discussions. Supplementing this are various news updates and resource sharing through the BRC team. I highly appreciate the rich discussion the HR community and the BRC ongoingly brings!

    Mark PadleyHR Director
HR Community

Relevant Associates

For further insights and expertise, click the logos for contact details.

Aon
Axonify Inc
Burness Paull LLP
Change Management Group
CMS Cameron McKenna Nabarro Olswang LLP
DLA Piper UK LLP
Ernst & Young LLP
Foot Anstey
Fujitsu
Grant Thornton UK
IGD
Iron Mountain
Korn Ferry International
KPMG
The MBS Group
Newton Europe
North Highland
PwC
Retail Trust
RPC
Shoosmiths
THRIVE
Womble Bond Dickinson (UK) LLP
WTW
Aon
Axonify Inc
Burness Paull LLP
Change Management Group
CMS Cameron McKenna Nabarro Olswang LLP
DLA Piper UK LLP
Ernst & Young LLP
Foot Anstey
Fujitsu
Grant Thornton UK
IGD
Iron Mountain
Korn Ferry International
KPMG
The MBS Group
Newton Europe
North Highland
PwC
Retail Trust
RPC
Shoosmiths
THRIVE
Womble Bond Dickinson (UK) LLP
WTW
BRC Retail Member?

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