HR Benchmark

The BRC HR Benchmark empowers retailers to assess key people metrics against industry peers. Launched in Q1 2023, this quarterly benchmark has been a vital resource for understanding critical measures such as absence, turnover, vacancies, time-to-hire, headcount and contract mix.

This report is essential for HR professionals, retail managers and leadership who are focused on optimising workforce management and enhancing employee retention.

Participating in the HR Benchmark allows retailers to identify strengths and areas for improvement against their industry peers. There is a participant and non-participant version of each benchmark report - we only share the most valuable benchmark information with members who provide their data.